Returns & Exchanges
At Wheelwash, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your new outfit isn't a perfect fit, our streamlined process ensures you can exchange or return your pieces with absolute ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all Wheelwash designer tags and hygiene seals are still firmly attached.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing